Message from the Chair

Important Update about Carer Support in Cumberland

Effective from 1st October 2025

I am writing to share with you an important update about the future of Carer support across Cumberland.

Following a recent re-tendering process by Cumberland Council, Carer Support West Cumbria will no longer be delivering core services across Allerdale and Copeland on behalf of the Council from 1st October 2025.

The Council has awarded three new contracts for Carer support, dividing care provision into three separate areas of need. From October, the following organisations will take on responsibility for delivering services:

·         Family Action – for Young Carers and Parent Carers

·         People First – for Adult Carers

·         Mobilise Care Ltd – for Digital Carer Support

Whilst this marks the end of our formal role in delivering services under the Council contract, I want to assure you that nothing changes immediately. Our team at Carer Support West Cumbria will continue to provide your support as normal in the coming months. During this time we are committed to working closely with the new providers to ensure the transition is smooth and sensitive to your needs.

You will hear more from us over the coming months, during this time we will make sure you know exactly what the changes mean to you and who to contact. In the meantime, your Support Worker is still here for you, and we welcome any questions or concerns you may have.

As Chair of Carer Support West Cumbria, I want to emphasise our continuing commitment to unpaid Carers in our community. Although our commissioned work with the Council is ending, our role as a local charity remains as vital as ever.  Our aim is to stand alongside Carers and explore new ways to offer meaningful support in the months and years ahead.

Thank you for allowing us to be alongside you and we remain here for you, every step of the way.

Warmest regards

Linda Hewitt

Chair, Carer Support West Cumbria